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Régie du bâtiment du Québec

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Searching for a contractor or a licence number: consult the Licence holders' repertory.

Searching for a contractor or a licence number: consult the Licence holders' repertory.

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This content in English is intended for individuals covered by the exceptions to the Charter of the French language and its regulations.

Contact Us

There are different ways to contact us. You have a busy schedule? Make an appointment at the time of your choice!

Virtual meetings by appointment

You can participate in a virtual meeting with a RBQ employee regarding:

  • the report of your training hours in your continuing education file
  • a licence to operate in the areas of gas, pressure installations and amusement park rides
  • a contractor licence
  • a complaint
  • a claim against the licence security.

Online

Inquiry

Other online services

See all the online services

By phone or fax

General information

Phone

Toll free: 1 800 361-0761
Montréal: 514 873-0976

Monday, Tuesday, Thursday and Friday: 8:30 to 16:30 Wednesday: 10:00 to 16:30

Fax

Toll free: 1 866 315-0106
Montréal: 514-864-2903

Building safety hazard

1 800 361-0761, option 5 24/7

By mail

Régie du bâtiment du Québec
Rez-de-chaussée, local 040
255, boulevard Crémazie Est
Montréal (Québec) H2M 1L5

See other contact information on a form?

Always use the contact information that appears on the form. It may differ from that shown on this page.

Onsite

Montréal service outlet

Rez-de-chaussée, local 040
255, boulevard Crémazie Est
Montréal (Québec) H2M 1L5
See the mapThis link open an external website of the Régie du bâtiment du Québec in a new window.

BUSINESS HOURS

Monday, Tuesday, Thursday and Friday: 8:30 to 16:30 Wednesday: 10:00 to 16:30

SERVICES PROVIDED

  • Qualification exams upon notification
  • Tabling of documents
  • Assistance with your requests
  • Filing a complaint
  • Filing a claim against the licence security
  • Filing a licence application
  • Filing a permit application
  • Payment of invoices.

FORMS OF PAYMENT AUTHORIZED ON THE PREMISES

  • Debit card
  • Credit card
  • Cash
  • Cheque or money order payable to the minister of finance or the RBQ. If you know your RBQ file number, note it on the back of your cheque. Postdated cheques will not be accepted.

Service outlets outside Montréal

There are other service outlets outside of Montréal providing the following services:

  • Exams upon notification
  • Payment of licence maintenance dues by cheque or money order, except for payments due within the next 5 business days in which case you must use Online payment [Fr]

Locate a service outletThis link open an external website of the Régie du bâtiment du Québec in a new window.

Frequently asked questions

To save you some time, we have listed the most frequently asked questions. Check if your question is below.

Can I get my examination results over the phone?

We cannot give any examination results over the phone. Results will be sent by mail as soon as possible after your last exam. If your company has several guarantors, we have to wait until all of them have finished their examinations before giving you the results.

I did not pay my licence maintenance dues on time. What should I do now?

You will have to submit a new licence application. If you have not paid the fees and charges to maintain your licence at due date, your licence will cease to have effect. You will have to file a new licence application and submit it to us. As for the licence security, it remains active for 60 days from the date of cancellation of your licence.

However, the guarantor does not need to retake the exam since the competencies remain recognized for 5 years. As for the licence security, it remains active for 60 days after the licence cancellation date.

Visit the Licence application forms page to apply for a new licence.

Can I check the status of my application over the phone?

We cannot tell you the status of your licence application over the phone.

Applications that are complete and compliant are processed within 60 days. Complete and compliant licence applications are processed within 60 days. This excludes primarily periods when we are awaiting information from you and the period between the time you are summoned to examinations and have taken them.

How can I report my continuing education hours?

You must connect to the continuing education file of the company for which you are a guarantor. For more answers to your questions regarding the continuing education obligation, consult our frequently asked questions.

See all questions

Send us your comments.

For further information or to file a complain or report, visit the Contact the RBQ webpage.