Find a decision

You can consult the arbitration decisions rendered under the arbitration mechanism provided for in the Regulation respecting the guarantee plan for new residential buildings. Recourse to arbitration is available to beneficiaries (consumers) and contractors who do not agree with a decision made by the administrator of the Guarantee Plan.

To consult the decisions, you can search by subject or by contractor’s name. By selecting a subject or contractor’s name, you will obtain related decision summaries. If you wish, you can also read the full text of a decision by clicking on the title.

Search by subject

Search contractor’s name

These decisions have been sent to the Régie du bâtiment du Québec by arbitration bodies. Thus, there might be a slight delay between the moment a decision is published on one of these bodies’ website and the moment the RBQ publishes it.

If you need to consult these decisions as soon as they are published, please consult the websites of the four arbitration bodies recognized by the RBQ:

• Canadian Commercial Arbitration Center (CCAC)
• Groupe d’arbitrage et de médiation sur mesure inc. (GAMM) [Fr]
• Groupe d’arbitrage Juste Décision (GAJD) [Fr]
• Soreconi – Société pour la résolution des conflits inc [Fr].

Decisions by section

In accordance with a service agreement, the Société québécoise d’information juridique (SOQUIJ) has been designated by the RBQ, with the agreement of the arbitration bodies, to:

• summarize arbitration decisions
• summarize subsequent judgments rendered by the courts with respect to arbitration decisions
• index the content of decisions according to a predetermined list of subjects
• make available the full text of the summarized decisions
• establish an annotated regulation from jurisprudence.

You can consult the Annotated Regulation respecting the guarantee plan for new residential buildings [Fr] – PDF (1,4 MB) which groups all the rendered decisions by section. This document may help you see the trends for different arbitration cases.