Searching for a contractor or a licence number: consult the Licence holders' repertory.
Searching for a contractor or a licence number: consult the Licence holders' repertory.
You can consult the arbitration decisions rendered under the arbitration mechanism provided for in the Regulation respecting the guarantee plan for new residential buildings. Recourse to arbitration is available to beneficiaries (consumers) and contractors who do not agree with a decision made by the administrator of the Guarantee Plan.
To consult the decisions, you can search by subject or by contractor’s name.
These decisions have been sent to the Régie du bâtiment du Québec by arbitration bodies. Thus, there might be a slight delay between the moment a decision is published on one of these bodies’ website and the moment the RBQ publishes it.
If you need to consult these decisions as soon as they are published, please consult the websites of the four arbitration bodies recognized by the RBQ:
You can consult the Annotated Regulation respecting the guarantee plan for new residential buildings [Fr] – PDF (1,3 MB) which groups all the rendered decisions by section. This document may help you see the trends for different arbitration cases.
In accordance with a service agreement, the Société québécoise d’information juridique (SOQUIJ) has been designated by the RBQ, with the agreement of the arbitration bodies, to:
Note that you can download full-text decisions using the search engine on the SOQUIJ website [Fr].
For further information or to file a complain or report, visit the Contact the RBQ webpage.