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Complaint concerning the services delivered by the personnel of the RBQ

Complaint against a contractor

Please use the form Complaint concerning the services delivered by your contractor.

In accordance with the Declaration of services to the public [Fr] of the Régie du bâtiment du Québec (RBQ), you may file a complaint with the Commissaire à la qualité des services aux citoyens if you are dissatisfied with the quality of the services delivered by the RBQ.

Processing time

The commissaire or its representative will contact you within 2 business days and will respond to your request within 20 business days.

Complete the form

The fields preceded by an asterisk ( * ) are mandatory.

1. Your details

*This field is mandatory.Last name

*This field is mandatory.First name

RBQ licence number (if any and if known) (1234-5678-99)

*This field is mandatory.Telephone number (555 666-7777)

Extension

Other telephone number (555 666-7777)

Extension

*This field is mandatory.E-mail address

*This field is mandatory.Please confirm e-mail address

2. Description of your complaint

*This field is mandatory.Describe in a few words the facts that you wish to report.

Print the form before sending it and keep your copy for reference.

Complaint concerning the services delivered by the personnel of the RBQ

Processing time

1. Your details

2. Description of your complaint

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